Last updated: August 2026
The Outbound Readiness Diagnostic is a digital product. Once your report has been generated and delivered to your email address, the transaction is complete and no refund is available. This is standard for instant-delivery digital products where the value is delivered immediately upon purchase.
If you completed payment but did not receive your report within 30 minutes, contact me at nenad@simplygrow.co with your payment confirmation. I will resend the report at no charge. If the issue cannot be resolved, I will issue a full refund.
If a technical error on my end prevents your report from being generated, you are entitled to a full refund. Contact me within 7 days of your purchase date.
Email nenad@simplygrow.co with your name, email address used at purchase, and a brief description of the issue. I respond within 1 business day. Refunds are processed through Paddle and typically appear within 5–10 business days depending on your bank.